Day: December 10, 2018

Health Ministry Spearheads Customer Care Training In Hospitals

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GOVERNMENT  on Monday unveiled the customer care training program for health institutions aimed at establishing accountability between staff and patients as well as giving good lasting experiences. By HealthTimes Reporter Speaking at the launch  graced by First Lady Auxillia Mnangagwa who is equally concerned with customer care in hospitals, Health and Childcare Minister Dr Obadiah Moyo noted how customer experience is increasingly becoming topical. “Everyone has an experience interacting with organizations in hospitality, banking, insurance, financial services and retail, it’s become very clear that customer experience is increasingly on people’s…

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‘HSB Negotiating In Bad Faith’

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ZIMBABWEAN doctors are not pleased with the relaxed approach taken by the Health Services Board and Government in dealing with the obtaining strike, it has emerged. By Kudakwashe Pembere In a statement, Zimbabwe Hospital Doctors Association’s spokesperson Dr Anele Bhebhe acknowledged Health and Childcare Minister Dr Obadiah Moyo’s keenness in solving the situation. “We recognise the effort of the Honourable Minister of Health Dr Obadiah Moyo, in creating a negotiation platform for the grievances to be addressed,” he said. But the association is concerned by the casual manner their case …

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