GOVERNMENT on Monday unveiled the customer care training program for health institutions aimed at establishing accountability between staff and patients as well as giving good lasting experiences. By HealthTimes Reporter Speaking at the launch graced by First Lady Auxillia Mnangagwa who is equally concerned with customer care in hospitals, Health and Childcare Minister Dr Obadiah Moyo noted how customer experience is increasingly becoming topical. “Everyone has an experience interacting with organizations in hospitality, banking, insurance, financial services and retail, it’s become very clear that customer experience is increasingly on people’s…
Read MoreHealth Ministry Spearheads Customer Care Training In Hospitals
