PSMAS Introduces Chronic Care Program

IN an effort to improve access to medications for members with chronic medical conditions, Premier Services Medical Aid Society (PSMAS) has introduced a Chronic Medicine Programme with effect from today. (Wednesday, 1 September 2021). Own Correspondent The Chronic Medicine Programme was established to provide a service to members requiring treatment for chronic medical conditions. PSMAS is dedicated to managing chronic medicine use in a manner that is beneficial to the health of members, and to ensuring quality care through holistic member care. The program is designed to benefit both members…

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PSMAS Moves To Reduce Claims Processing Turn-Around Time

NEWLY rebranded Premier Service Medical Aid Society (PSMAS) has moved to reduce claims processing turn-around times by adopting an electronic claims processing platform in line with its digitalisation programme. Own Correpondant Introduced in partnership with a local company Health 263, the platform enables service providers to submit claims for services rendered to members in real-time to the Society electronically, a progression from manual submissions. The move addresses both a migration towards technology and a clear support for local entrepreneurship efforts. Previously, patients would be required to complete hard copy claim…

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PSMAS Rebrands

THE Premiere Services Medical Aid Society (PSMAS) has rebranded as a move to to enhance their pro-activeness and responsiveness in an ever-changing environment as well as match emerging global trends. By Patricia Mashiri Giving his key note address  during the PSMAS official rebranding launch, Dr Jeremiah Bvirindi, PSMAS Board Chair said the company grew over the years and its inevitable to avoid inefficiencies therefore they have decided to address their mistakes which came with growth. We have had to reorganise our organisation as pain areas began to emerge. As time…

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Zim Medical Aid Companies Should Embrace Telehealth Post COVID-19- AHFoZ

THERE was a general decline in contributions to medical aid companies as well as delays in processing claims during the COVID-19 induced lockdown period amidst indications that most players struggled to process claims as they still rely on obsolete manual systems. By Michael Gwarisa Speaking during a virtual dialogue, Association of Health Care Funders (AHFoZ) Chief Executive Officer Ms Shylet Sanyanga said Medical Aid players have to think outside the box and prepare for future emergencies and also ensure they continue offering services even in the presence of global a…

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Medical Aid Coverage Drops Below 10 Percent

MEDICAL Aid coverage among Zimbabweans as of last year must have dropped from the previous figure of 10 percent owing to the continued economic decline  greatly reducing citizens’ capacity to spend and invest towards their healthcare. By Kudakwashe Pembere The Association of Healthcare Funders of Zimbabwe (AHFoZ) issued new pricing guidelines in November last year to cushion members against huge co-payments and shortfalls. The adjusted rates have prompted  members to either downgrade packages or drop health insurance completely. Responding to HealthTimes,  Association of Healthcare Funders of Zimbabwe chief executive officer…

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#BREAKING: PSMAS Increases Tariffs By 80%

GOVERNMENT has approved Premier Medical Aid Society’s (PSMAS) request to review its tariffs upwards. By Michael Gwarisa Health Services Board (HSB) Executive Director, Ms Ruth Kaseke said they have given PSMAS the green light to review tariffs  in line with the prevailing economic challenges which is characterised by hyperinflation and massive foreign currency shortages. Please be advised that treasury has approved the review of monthly subscriptions in line with the prevailing economic environment. “Accordingly, subscriptions for members have been reviewed by 80% with effect from August 1, 2019 in line…

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PSMAS Subsidizes Medication Costs For Members

PSMAS members with chronic ailments will with immediate effect pay not more than 10% of the total cost of prescribed medication following a temporary arrangement made by the society to cushion them against high shortfalls. By Michael Gwarisa Chronic diseases include arthritis, asthma, cancer, chronic obstructive pulmonary disease, diabetes and some viral diseases such as hepatitis C and acquired immunodeficiency syndrome. Speaking to HealthTimes, PSMAS public relations manager Mr Arthur Choga said the new arrangement would go a long way in guarding members from the astronomical costs of drugs and…

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Hospitals Reject PSMAS Cards…Teachers To Hold Demo

ZIMBABWE’s second largest teachers union, the Progressive Teachers Union of Zimbabwe (PTUZ) will tomorrow hold a mass demonstration against the PSMAS medical aid which they believe is shortchanging them at a time when the health sector is on its knees. By Kudakwashe Pembere Majority of Zimbabwe’s civil servants are active PSMAS clients but indications on the ground show that their medical aids cards are being turned down at most hospitals while in most cases they are being forced to fork out the scarce United States Dollars to access treatment. In…

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PSMAS Opens One Stop Shop Service Centre

ZIMBABWE’S leading Medical Aid  firm, Premier Service Medical Aid Company (PSMAS) has opened its state of the art service center at its headquarters which will improve convenience and service delivery to its clients. By Michael Gwarisa The service centre which is a one stop shop service facility, offers members a number of services ranging from card replacements, new applications processing, Health and Fitness services, payments among a host of others. Speaking during the Service Centre Media Tour, PSMAS Managing Director, Mr Tendai Kapamha said the service center was part of…

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Medical Aid companies rank 2nd on Zim’s Customer Satisfaction Index

By Kuda Pembere Zimbabwe’s medical aid sector performed well above the national customer satisfaction index of 70, 2 percent ranking second with  78, 7 percent after the hospitality sector. This was a finding from a research report for the National Customer Satisfaction Index 2017 done by Select Research and the Contact Centre Association of Zimbabwe. Companies looked at in the medical aid society sector included First Mutual, Generation Health, Fidelity Life Medical Aid Society, Liberty Health, CIMAS, Heritage PSMAS. Speaking at the launch of the index report, Select managing director…

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